Check Order Status

Don't worry, this is normal! Like many other online retailers, we use a shipping method called zone skipping in order to provide you with free shipping and to ensure faster delivery times. This means your package won't be scanned into the system until it is within your delivery zone. Your tracking number may appear to be invalid until that time. If you placed your order within the last 5 calendar days, don't worry, your blinds are still on their way!

Shipping times are extended if your order meets any of the following criteria:

• You ordered more than 20 products.
• Your blinds are more than 94" wide or require oversized shipping.
• Your blinds are headed to Canada, Alaska or Hawaii.

Please allow additional time for your purchase to arrive.

Freight shippers often prefer to schedule delivery of oversized orders. They will attempt to call you before delivery. Be sure to answer at the number you provided in order to schedule the best delivery time for your needs.

At times, products or colors are discontinued or placed on backorder by manufacturers with whom we work. We make every effort to remove discontinued items as soon as we are made aware of them and will notify you whenever we receive notice of any backorders.